Retail Order Information

Are you a retailer looking to stock a brand-new product that is officially licensed by the NFL and over 70 college teams?

If so please contact us today to discuss your needs.

 

 

Team & Bulk Order Information


This page has all of the information you need to place a custom order of FYG brand, retail location or eCommerce store.

Frame Your Game (FYG) is proud to introduce a new, patented and authentic automotive product. We work with the NFL and over 70 NCAA college programs including USC, Stanford, LSU and Iowa. We are currently expanding and interested in working with the top high school programs in the country.

Our product will help build school, team or company spirit by growing visibility with your customized logo and could also be a potential fundraising opportunity for your cause.

Bulk & team orders are great for entrepreneurs, marketing firms, management groups, athletes, sports teams, clubs and entertainers looking to expand their brand through a unique product.

 

How The Ordering Process Works

Step 1:
Submit your contact information on the Contact page

Step 2:
We will reach out to you and collect any existing artwork and requirements that you have. Artwork should ideally be at least 72dpi, and as high-quality as you have, but we can work with you to produce custom artwork if needed.

Step 3:
A Frame Your Game sales rep will reach out to you with pricing and a virtual design of your product with the logo you submit. Now just confirm that it is perfect for you!

Step 4:
Send the completed bulk order form to your sales rep and complete payment via the checkout link sent to your email to process your order! Now just sit back and wait for your order.

 

 

 

Do you have any questions not answered on this page? Email: info@frameyourgame.com

 

 

How long does it take to make and send my FYG Custom products?
For team orders, productions time depends on the amount of FYG Caps:
1-50 units: 5-10 business days, then shipping after that.
50+ units: 7-14 business days  then shipping after that.
(Contact your FYG sales rep to talk about faster shipping)

My logo is low resolution or poor quality,  or I don't currently have a logo, what can I do?
We can help you! Our in-house design team can recreate your logo for you. Art fees are $100/hour, with the average logo about 30 minutes to make. Art turnaround time is 1-3 business days. 
 
How can I get help with my order?
Please email us at info@frameyourgame.com

Can I return my FYG products? 
Custom orders are personalized to you, and therefor non-returnable except in the case of a mistake on our part. Once they're printed, they're yours forever.
 
That means:
1. Make sure the logo is correct.
2. Make sure the shipping address is where you want them sent to.
3. Make sure the design is EXACTLY how you'd like it.
 
If you do have an issue for some reason, please contact: Customerservice@frameyourgame.com
 
Our general Returns Policy can also be found here
 
Can I get whatever I want printed on my FYG cap?
Frame Your Game reserves the right to refuse orders based on use of inappropriate language or trademark infringements, but yes, pretty much anything else.

Can I place a team order?
Yes. Please contact us for more details.
 
Can I place a bulk or wholesale order?
Yes. More information can be received after filling our the form on this page.

Can I cancel my order after I have completed check out?
You cannot cancel or make changes to an order once you have clicked "Process Order", even if it hasn't been shipped. After you've clicked "Process Order", your order process begins, and once your order is verified and accepted, your credit card is then charged.

Can orders be shipped outside of the US?
Yes, we offer international shipping as an option during checkout.

Will Frame Your Game share my personal information with anyone?
No. Frame Your Game will not share your personal information with anyone.
 
Do all orders need to be placed through Kickstarter, or can I order directly off of your website.  
Yes, Kickstarter is the only way to pre order your product.  The only exceptions are bulk orders, team orders those looking to be distributors.  Please contact us at 949-706-6963.   
 

If you have any further questions, please contact us at info@frameyourgame.com